Success Through Support – Shalom’s Story
Being positive pays off. This is the story of Shalom Terry. Her journey with Goodwill started 8 years ago when joined the Pioneer Parkway store, in the role of supervisor. She brought with her experience from the Salvation Army and a positive attitude.
Shalom rose from supervisor to assistant manager and finally manager of the Pioneer Parkway store. While her journey was filled with challenges her biggest test was yet to come.
She was offered the manager position of Goodwill’s University store. This store had gone through many staffing changes and needed new leadership. Shalom found her first few months daunting. Her restructuring ideas and accountability standards were met with some resistance. But with resilience and support from Goodwill management the store is now productive and filled with happier employees.
Shalom is a great example of the employees that Goodwill is seeking. Her story is also an example of how Goodwill supports its employees. According the Shalom, management at Goodwill truly “put their money where their mouth is.”
Shalom’s story is one worth sharing because it shows what support and a positive attitude can achieve. She speaks from her heart when she says, “I honestly love my job.”
By shopping and donating to Goodwill, you are supporting people like Shalom.